Privacy Notice

PURPOSE

We want you to have the ultimate online shopping experience, ensure that you understand what information we collect about you, how we collect it, how it is used, and how it is shared. Lafranke knows the importance of your personal information and we take your privacy very seriously. We understand that we must be committed to the responsibility usage of your information Our policy applies to data information we collect from our online website.

PRIVACY POLICY AND TERMS AND CONDITIONS

Visitation to our website, submitting information through our website, using our services, or purchasing our products, you acknowledge that you accept and consent to the practices and policies.

COLLECTION OF INFORMATION

Collection of your information may include:

  • Your name, address and telephone number
  • Your date of birth
  • Your email address
  • Your credit card, debit card, or any gift information
  • Proof of your identity
  • Your billing address
  • Your demographic information
  • Similar information to that above, about a friend or family member to whom you send a gift

We collect information about you in several different ways. First you provide us with information when you use our website and order goods. Second, we collect information automatically by using certain technical tracking and monitoring techniques.

Information you provide to us is obtained by your:

  • Registering to create an online account
  • Opting in to receive emails from us
  • Placing an order in the online store
  • Raising a billing or order issue
  • Participating in gift certificate programs
  • Communicating with a customer service representative
  • Joining social media sites

USE OF INFORMATION

Lafranke uses your information:

  • To provide our customer with an enhanced online customer shopping experience
  • To process and fulfill orders you place
  • To process returns
  • To make you aware of special events and promotions
  • To improve our website design, products, and services
  • To understand your shopping preferences and purchasing behavior to customize offers for you

SHARING OF INFORMATION

We may share your information:

  • With third party service providers who need access to such information in order to perform services, including analytics, and carry out functions on our behalf
  • If disclosure is required by law or based on a good faith believe that it is required by law
  • To protect the rights, property, and safety of Lafranke
  • With your consent or at your request

ADVERTISING AND ANALYTICS SERVICES

We may rely on third parties to perform services in connection with the operation of our business including but not limited to providing advertisements to you on our behalf and providing analytics services. If we do, we will request that each vendor abide by the terms of this Privacy Policy. To allow for third parties to effectively serve us, they may collect information about your use of our Website using cookies and other tracking technologies to, among other things, analyze and track data, determine what clothing is popular and most attractive, deliver targeted advertising tailored to your interests, and to better understand your online behavior. Any third party who has access to your information is only permitted to use it, to the extend needed, to perform their duties and in ways which allow us to provide better service to you.

PHISHING

Awareness that it is common for unauthorized individuals to engage in identity theft and attempt to secure sensitive information from customers. This scam method is designed to steal your personal information which is known as "Phishing". If you receive an email that appears to be from Lafranke requesting that you provide any sensitive information including your account username and password or credit/ debit card information, PLEASE DO NOT DO SO. We will not ask the customer to provide sensitive information via email or any other means beyond the purchase of our products.

SOCIAL MEDIA SITES

Please be aware that when you navigate our Website, it may contain links to other sites (i.e. Facebook, Twitter, YouTube), which may have privacy policies that differ from ours. By clicking on any link to another, you will be taken outside of our service and control and as a result we are not responsible for the content, privacy practices or policies of any linked site. Therefore, we suggest that you review the privacy policy of any linked site which you choose to visit.

SECURITY

Lafranke takes reasonable measures to protect you and your personal information. These measures include steps to prevent theft, misuse, unauthorized access or disclosure of your information.

YOUR DISCRETION

At anytime while you have an online account with Lafranke, you will have the option of logging into your account and then going to the My Account page (see site map for information) in order to update information or unsubscribe from our mailing list. If you choose to opt-out from receiving emails, generally, a request will be processed in 14 days, but may take longer in certain circumstances.

ACCESSING OUR WEBSITE FROM OUTSIDE THE U.S.

If you are visiting our Website from a location outside of the United States, please be aware that your ability to do so stems from connecting to servers located within the United States and all information will be collected, maintained and processed on servers and internal systems within the the United States. Therefore, this Privacy Policy governs you regardless of where you are located when you access our Website.

AMENDMENTS TO PRIVACY POLICY

We may change our Privacy Policy from time to time. We encourage you to review our Privacy Policy periodically. If we make any changes, we will provide notice to you by revising the "Last Updated" date that appears at the top of the Privacy Policy. Please confirm the use date on the print or online version you obtain.

CONTACT US

In the event you have any questions about the Lafranke Privacy Policy, Please contact us at:

lafranke@lafranke.com